Yue Four Season Resort Center

Very bad experience. Would not recommend. Right from the moment we arrived, it was disappointing. We had a lot of luggage since we were traveling from Nanning, and there was no one to receive us or guide us — just a dark alley with no staff in sight. We had to call the number listed, and even then, the person on the call had no idea where we were supposed to check in. After some confusion, we had to walk around 200 meters to a completely different hotel’s service center just to check in. Even there, the service was terrible — the staff were casually chatting on WeChat and clearly had no clue what they were doing. We waited nearly 30 minutes before they finally said we should go to another hotel nearby. They gave us a room card and we moved all our luggage there, only to get a call saying the room was already booked for the next day — so we had to move again. Thankfully, we hadn’t unpacked yet, but it was still exhausting and unacceptable. Even basic things like water bottles weren’t available — we were told they would send a message in a WeChat group and they would deliver it to the room later. Seriously? Overall, the experience was chaotic, unprofessional, and stressful. The only positive part was the security staff — they were actually helpful and polite. Everything else? Not worth it. Chinese version for locals - 整体体验非常差。我们带着很多行李到达时，居然没有任何人接待我们。该家酒店不接受办理入住，办理入住非常混乱，我们还得走到另一家酒店的服务台，等了30分钟，工作人员却不知道该怎么操作。后来我们被安排到另一家酒店的房间，结果又打电话来说那个房间已经被别人预订了，还得再换一次。连瓶装水都没有，要在微信群里发消息才会送来。唯一好的地方就是保安很热心。不推荐入住。整体体验非常差一个度假村行的酒店管理却做得如此之差，不知道是怎么经营下来的。

預訂的酒店與實際入住不符，打車到酒店樓下，進大廳沒有人接待，打電話讓去遊客中心辦理入住，晚上路很黑，不好走。到了遊客中心辦理入住，結果給的房卡又是另外一棟樓，説話也説不清楚，幾零幾就幾零幾，非得弄得那麼複雜，按電梯也按不上。不是本地人不熟悉位置，最後還是去找前台才捨得讓人帶一帶了

前台辦理入住很快，行李很多前台會叫觀光車接送。這邊很好，不然帶着小朋友不方便。房間裏面很温馨，小朋友也很喜歡説和家裡一樣。離吾悦廣場近，對面就是。交通也方便